Frequently asked questions

Due to the nature of my business I do not have specific opening and closing times, I appreciate everyone’s working day is very different and one size does not fit all, so please get in touch and we can discuss your requirements on an individual basis.

Yes, I do. Please get in touch to discuss your specific requirements.

No, we don't offer school holiday only contracts

A spare change of clothing, food, and nappies if appropriate. Wipes and nappy sacks are provided.

Generally due to allergens and children’s various diets it's easier for you to provide the food that they are familiar with and you know they will eat. If, however, you forget to send food, I will always ensure that a child is fed.

No, if we plan a day out, we will always try and do so in the most cost-effective manner. You will never be expected to supplement any trips.

No, we do not operate on Bank Holidays. However if your contracted day falls on a bank holiday, full fees are due.

Yes I do, the voucher scheme is no longer running, however, if you were subscribed before the cut off point I can accept voucher payments, alternatively I do accept payment via childcare choices, where the government subside some of your payments, please refer to www.childcarechoices.co.uk

If your child is sick on a contracted day and therefore does not attend, full fees would be due.